Summary
Calculate period churn rate from starting customers and customers lost.
Calculation details
Lost customers cannot exceed the starting count.
Formula
Churn rate = customers lost / customers at start.
Worked example
Worked example
Churn rate is 5%.
How it works
Enter customers at period start and customers lost. Lost customers cannot exceed the starting count.
Frequently asked questions
What does the Churn Rate Calculator calculate?
Lost customers cannot exceed the starting count.
Should I use this result for financial reporting?
Use it as an estimate and verify reporting, accounting, tax, and legal treatment with qualified professionals.